Frequently Asked Questions

Our products ship from our Los Angeles warehouse which will take 3-8 business days to arrive. Please consider Holidays & postal closures.

No, we currently ship to USA, Mexico, Canada, & Hawaii. Orders for Mexico, Hawaii & Canada are shipped priority with shipping rates beginning at $20 to assure order is received properly.

We apologize for this inconvenience & hope we can be forgiven. Please email the photos to support@mashqbeauty.com and we will help you with this matter.

If for any reason you are not completely satisfied with our products, please fill out the form under the contact us tab or email us directly at support@mashqbeauty.com.

We sincerely apologize if there are any delays in our ability to respond to your emails and messages. Our current response time is up to 24-48 hours. Please only send one email in order to help us get back to you as soon as possible. As we work to satisfy the demands of each and every one of our customers, we sincerely appreciate your patience and understanding.

Yes, customers who subscribe will receive 10% off their FIRST order. Please visit our home page where you will be able to receive this offer.