Shipping policy
Due to the widespread of COVID-19 globally, we expect major domestic and international
delivery delays due to insufficient air freight capacity and government restrictions. Carriers
are still working actively to deliver but there may still be service impacts in your area.
delivery delays due to insufficient air freight capacity and government restrictions. Carriers
are still working actively to deliver but there may still be service impacts in your area.
International orders may be subject to import taxes and/or customs duties by your country's
customs department upon arrival. Note, MashqBeauty is not responsible for any customs or
duty fees, nor will be reimbursed. Please contact your local customs office for more
information.
customs department upon arrival. Note, MashqBeauty is not responsible for any customs or
duty fees, nor will be reimbursed. Please contact your local customs office for more
information.
Please Note: Your order may encounter unforeseen delays in arriving due to USPS, UPS &
FEDEX seeing offices closing due to the COVID-19 pandemic. We apologize for any
inconvenience this may cause.
FEDEX seeing offices closing due to the COVID-19 pandemic. We apologize for any
inconvenience this may cause.
These are estimated transit times given to us by shipping couriers however, they are not
guaranteed. Orders typically arrive as scheduled, MashqBeauty, LLC is not responsible for
shipping deliveries/delays due to customs or transfers from local carriers in your country,
and delays once the package leaves our warehouse.
guaranteed. Orders typically arrive as scheduled, MashqBeauty, LLC is not responsible for
shipping deliveries/delays due to customs or transfers from local carriers in your country,
and delays once the package leaves our warehouse.
Selected Countries are excluded from free shipping.
Most in-stock items ship within 24-48 hours of ordering; however, during special events
order processing can take 5-7 business days. When your order ships, you’ll get an email
with a tracking link. Tracking information can take 24-48 hours to update.
order processing can take 5-7 business days. When your order ships, you’ll get an email
with a tracking link. Tracking information can take 24-48 hours to update.
*Please keep in mind we are not responsible for lost, stolen, misplaced or delayed
shipments. Customers will need to open a case with the shipping courier to open an
investigation.
shipments. Customers will need to open a case with the shipping courier to open an
investigation.